Workspace Team Setup/Manage How to Set up Your Workspace Team and Users. Work as a team to manage groups, companies, and clients.
Setup your Workspace Team by clicking the gear icon in the upper right of the Workspace. This is only viewable by the Workspace owner.
The workspace owner must add all Team Members that you want to have access to a group of companies or a single company.
Note: Clients are added separately to each company to give them access to the client portal.
Once the workspace owner adds all of the team, then each team member will only be able to view the groups and individual companies they have access.
All Team Members can:
- Create New Groups/Folders
- Connect/Manage companies
- Allow other team members access to a group or single company
To add a Team Member to a group, click the Group Access button on any folder. These team members can then add companies to the group to which they have access.
To add a Team Member to a single company, click the company name, and it will expand, then click "Additional Users" to add them. This will show up in their Shared with me folder. The shared folder is only used when an individual company is shared with you.
Secondary Admin Permissions
You can add secondary admin permissions by clicking the gear next to the users name and selecting "Make Secondary Admin".
A secondary admin can do everything the workspace owner can except manage billing or remove the workspace owner.
Creating a New Group
Under your current group list, click on "New Group" and start typing. Hit "Enter" or "Return" on your keyboard when done, and this will create the group.
Deleting/Renaming a Group
In order to delete a group, click on the gear icon once all companies have been removed from that group. You cannot delete the "Shared with me" group.
Billing and Subscription
Billing is still tied to the Owner of the Workspace. Only they can see the Workspace Settings.
To learn about the Client Portal go to: https://knowledge.reachreporting.com/workspaces-and-client-portal.
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