Your sync limit refers to the number of syncs your company can perform within a rolling 24-hour period. This limit helps ensure that your bookkeeping software remains responsive and doesn’t become overwhelmed by too many sync requests, which could lead to your company being rate-limited or temporarily blocked from syncing data.
Each company is given a total of 8 syncs within this 24-hour window. The "rolling" aspect means that the clock starts ticking from the moment each sync is used. For instance, if you use a sync at 10:00 AM, that particular sync becomes available again exactly 24 hours later, at 10:00 AM the next day. The system continuously tracks the usage of each sync, allowing your company to regain those syncs as time passes.
This approach provides flexibility while balancing the load on your bookkeeping software. Even if you’ve used all 8 syncs early in the day, you don’t have to wait until the next calendar day to sync again; instead, syncs are gradually restored as the 24-hour period for each one expires.
This limitation is designed to optimize performance and ensure reliable, uninterrupted data synchronization, while also protecting your connection to external software from being flagged for excessive activity. Should your company require more frequent syncing, it may be worthwhile to explore plan options or consult with support to determine the best approach to manage your data needs.