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Connect Gusto to Reach Reporting

How to connect Gusto to Reach Reporting and troubleshooting.

 

Connect Gusto to Reach Reporting

In order to connect to Gusto to sync your data, you must have an "Admin" user access to the Gusto company you are trying to sync.

To connect a Gusto company, within the software, click on "Add Company" and then choose Gusto.  

If a Gusto company is attached to a company that is already connected to Reach, navigate to that company’s Company Settings > Integrations > Connect to Gusto:

Then you will need to log in to your Gusto account to authorize.

gusto login

After logging in, you will need to authorize Reach Reporting to Access your account.

gusto authorization code

This will automatically start the syncing process, and you will notice the software will show you that it is connecting to your company.

The initial syncing process may take several minutes, but you only need to do this once. Your company will automatically sync nightly, or you can push a manual sync if data has been updated in Gusto.

Using Gusto in Reach Reporting

Reach can pull Employee and Contractor data from Reach to be used in Dashboards and Reports. You can see which data is available by creating or editing a metric > add data/rows > select “Gusto” in the data picker:

Reach also provides premade Dashboard and Report templates that are specific to Gusto data. To see the applicable templates, go to “Add Dashboard” or “Add Report” and filter the library with the “Gusto” filter on the left:

DOWNLOAD GUSTO REPORT SAMPLE

Frequently Asked Questions

Q: Can I filter my data by department? 

A: Unfortunately, not at this time. This is due to Gusto API limitations. We hope to be able to add this feature in the future. 

Q: Does Reach Reporting receive any private personal information? 

A: Reach Reporting does not pull any data relating to social security, DOB, or other sensitive private data.

Q: If a token is revoked (due to the authenticating user being removed as an admin, password reset, ATO attempt, etc.), how do you go about re-authenticating?

A: When clicking to open the company, a popup will show asking you to reconnect. Click "yes" to sign in with Gusto to reauthenticate your company.

 

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